Terms of service

Brasello is a brand owned and operated by PES Ventures LLC, a Texas limited liability company located at 904 Aspen Ridge Drive, Southlake, TX 76092.

Last Updated: May 2026

Welcome to Brasello

These Terms of Service govern your use of the Brasello website and the purchase of our products. By accessing our site or making a purchase, you agree to these terms in full. If you disagree with any part of these terms, please discontinue use of our website immediately.

Throughout this document, Brasello," "we," "us," and "our" refer to Brasello, a brand of PES Ventures LLC. "You" and "your" refer to you, the site visitor or customer.

Agreement to Terms

By browsing our website, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Return Policy.

We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the site after updates are posted constitutes acceptance of the revised terms. We recommend reviewing this page periodically.

New features or services added to our store will automatically be subject to these Terms of Service.

1. Eligibility & Account Requirements

To use our services, you must:

Be at least the age of majority in your jurisdiction
Provide accurate, current, and complete information during checkout
Have the legal authority to enter into this agreement

If you are under the age of majority, you may only use our site with the supervision and consent of a parent or legal guardian.

2. Acceptable Use Policy

When using our website, you agree NOT to:

Use our products or services for any illegal or unauthorized purpose
Violate any laws, including intellectual property and copyright laws
Transmit viruses, malware, or any destructive code
Harass, intimidate, or discriminate against others
Submit false, misleading, or fraudulent information
Collect personal information from other users
Interfere with or circumvent our site's security features
Engage in spam, phishing, or similar activities
Use automated systems (bots, scrapers, etc.) without permission

Violation of these terms may result in immediate termination of your access and potential legal action.

3. Product Information & Availability

Product Descriptions

We strive to ensure all product descriptions, images, and pricing are accurate. However:

Colors may appear differently depending on your device's display settings
We are not responsible for minor discrepancies in product appearance
Product specifications are subject to change without notice

Availability & Pricing

All products are subject to availability
Prices may change without notice
We reserve the right to limit quantities or refuse sales to any person or region
Product offers may be discontinued at any time
We do not guarantee that products will meet your specific expectations

4. Orders & Payment

Order Acceptance

We reserve the right to:

Refuse or cancel any order for any reason
Limit quantities per customer, household, or order
Reject orders that appear to be placed by resellers or distributors
Cancel orders if pricing or product information is incorrect

If we cancel your order, we will notify you via the email or phone number provided at checkout.

Payment Information

You agree to:

Provide accurate and complete billing information
Update your payment details as needed to complete transactions
Authorize us to charge the payment method provided

All credit card information is encrypted during transmission for your security.

5. Shipping & Delivery

Shipping times and costs vary by location and product. Estimated delivery times are provided for reference only and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs processing.

For detailed information, please see our Shipping Policy.

6. Returns & Refunds

Our return and refund process is outlined in our Return Policy. Please review it carefully before making a purchase.

7. Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is the property of Brasello or our licensors and is protected by copyright and trademark laws.

You may not:

Reproduce, duplicate, or copy any portion of our site without written permission
Sell, resell, or exploit any content or services for commercial purposes
Use our branding or intellectual property without authorization

8. Third-Party Links & Tools

Our website may contain links to third-party websites or integrate third-party tools. We do not control or endorse these external resources and are not responsible for their content, accuracy, or practices.

Use of third-party services is at your own risk. Please review their terms and policies before engaging with them.

9. User-Generated Content

If you submit reviews, comments, suggestions, or other content to us, you grant Brasello a perpetual, royalty-free license to use, edit, publish, and distribute that content in any manner.

You agree that your submissions:

Will not violate any third-party rights (copyright, trademark, privacy, etc.)
Will not contain unlawful, offensive, or harmful material
Will not include viruses or malicious code
Are accurate and not misleading

We reserve the right to monitor, edit, or remove any user content that violates these terms or is deemed inappropriate.

10. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our site, you consent to our collection and use of your data as described in that policy.

11. Limitation of Liability

To the fullest extent permitted by law:

We do not guarantee uninterrupted, error-free, or secure service
We are not liable for any indirect, incidental, or consequential damages arising from your use of our site
Our total liability for any claim related to our services shall not exceed the amount you paid for the product or service in question

Some jurisdictions do not allow limitations on liability, so these restrictions may not apply to you.

12. Indemnification

You agree to defend and hold harmless Brasello, its affiliates, officers, employees, and partners from any claims, losses, or expenses (including legal fees) arising from:

Your breach of these Terms of Service
Your violation of any law or third-party rights
Your use of our website or products

13. Termination

We may suspend or terminate your access to our services at any time, with or without notice, if we believe you have violated these terms.

You may discontinue use of our services at any time by ceasing to visit our website.

Upon termination, all provisions that should reasonably survive (including liability limitations and indemnification) will remain in effect.

14. Governing Law & Dispute Resolution

These Terms of Service are governed by the laws of the United States. Any disputes arising from these terms or your use of our site will be resolved in accordance with U.S. law.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force.

16. Entire Agreement

These Terms of Service, along with our Privacy Policy and Return Policy, constitute the complete agreement between you and Brasello. They supersede any prior agreements or communications.

Our failure to enforce any provision does not constitute a waiver of that provision.

Questions or Concerns?

If you have questions about these Terms of Service, please contact us:

Brasello Customer Support

📍 Business Address: 904 Aspen Ridge Dr, Southlake, TX 76092
📧 Email: info@brasello.com
📞 Phone: +1 210-229-8656

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM EST

We typically respond to all inquiries within 1-2 business days.

By using our website, you acknowledge that you have read and agree to these Terms of Service.